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Privacy Policy

NAGAOKA Co., Ltd. (hereinafter referred to as the "Company") appropriately handles personal information and other user information on the websites and online shops operated by the Company (collectively, the "Site") in accordance with the following policy.

Established/Revised: October 1, 2026

1. Definition of Personal Information

For the purposes of this policy, "personal information" means information that can identify a specific individual by name, address, telephone number, email address, or other description, as well as information that can be easily cross-referenced with other information to identify a specific individual.

2. Information We Collect

When providing services such as product purchases, inquiries, and various applications, the Company may collect the following information to the extent necessary.

  • Contact information such as name, address, telephone number, email address, and shipping address
  • Transaction information such as products purchased, purchase date and time, payment status, and delivery status
  • Information entered or provided through inquiries, applications, surveys, and similar forms
  • Access information such as IP address, date and time of access, referring source, browser and device information, and Cookie identifiers

3. Purposes of Use

The information collected is used for the following purposes.

  • To process orders, payments, shipping, returns, and after-sales service
  • To respond to inquiries, verify identity, and provide necessary communications
  • To provide and maintain the Site, resolve technical issues, and prevent unauthorized use
  • To statistically analyze browsing activity and improve products, services, and the Site
  • To take measures required under applicable laws, terms, or this policy

4. Disclosure to Third Parties and Outsourcing

The Company will not provide personal data to third parties except with the individual's consent, when required by law, when necessary to protect a person's life, body, or property, or in other cases permitted by law.

The Company may outsource the handling of information to external service providers to the extent necessary for shipping, payment processing, online shop operation, access analysis, system maintenance, and other operations. In such cases, the Company will appropriately select and supervise the service providers.

5. Security Measures

The Company implements organizational, personnel, physical, and technical security measures to prevent leakage, loss, damage, unauthorized access, and other risks involving the information it handles.

7. Google Analytics

The Site uses Google Analytics 4, provided by Google LLC. Google Analytics collects information such as pages viewed, date and time of use, referring source, approximate location, and browser and device information, and uses it to analyze Site usage. For information on how Google handles data, please refer to the following pages.

8. Online Shop and Other External Services

The Company uses Color Me Shop and other external services for product purchases, member login, shopping carts, payment processing, and similar functions. After moving to an external service or using its functions, communications and information storage required to provide those functions may take place. Please also review the terms and privacy policies posted by the relevant external service and online shop.

9. SSL Protection

The Site uses SSL/TLS encrypted communications to protect information transmitted and received.

10. Requests for Disclosure, Correction, Suspension of Use, and Similar Actions

When an individual requests disclosure, correction, addition, deletion, suspension of use, erasure, suspension of provision to third parties, or similar action concerning personal data held by the Company, the Company will verify the identity of the requester and respond appropriately in accordance with applicable laws.

11. Handling of Personally Referable Information

Information collected through Cookies and similar technologies that cannot identify a specific individual on its own will also be handled appropriately as personal information when it is used in association with personal information.

12. Changes to This Policy

The Company may revise this policy in response to changes in applicable laws or the services it provides. When significant changes are made, notice will be provided on the Site in an easily understandable manner.

13. Contact

For inquiries regarding the handling of personal information, please contact us through the Contact page.